Darebin Netball Association

COMPLAINTS PROCESS
Darebin Netball Association follows the following policies, regulations and procedures:
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Competitions Complaint Handling Regulation
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Netball Australia Member Protection Policy
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Netball Australia Netball Integrity Policy Framework, Conduct & Disciplinary Policy
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Netball Australia Safeguarding Children & Young People
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A Complainant who makes a Complaint under this Regulation shall enter the details of the alleged Offence(s) on the Complaint Form on the Darebin Netball Association Website , noting all the particulars in connection with the Complaint so that a clear account can be given to the Complaints Manager when the Complaint is to be dealt with. Where ever possible, witness statements and witness details should be provided with the Complaint Form. 7.5 A Complaint should be made as soon as possible (but in any case, within three (3) working days) after the Offence is alleged to have occurred and directed to the Complaints Manager of the Tournament, Competition, Activity or Event where the alleged offence occurred.
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Please refer to the Competition Complaint Handling Regulation Policy for all details on how to lodge a complaint, the process and timeframes. Please also refer to DNA Bylaws and Model Rules for further clarification.
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Darebin Netball Association Complaints Managers details are on the Darebin Website and any complaints can be sent across to darebinnetball@gmail.com.
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Where there is a conflict of interest with the Complaints Manager – the Complaints manager will step down from this complaint and this will be referred to the Executive Committee of Darebin Netball Association or if warranted Netball Victoria.
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Forms and Policies
NV Competition Complaint Handling Regulation
NA Netball Integrity Policy Framework, Conduct & Disciplinary Policy
NA Safeguarding Children & Young People
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